for your INFORMATION

All shipments will be sent UPS, or FedEx ground unless otherwise specified.  There is free shipping on orders over $99, and it only applies to the lower 48 continental United States and is ground.  All items usually ship within 48-72 hours.  Every effort has been made to ensure that this policy is enforced.  We cannot be responsible for electronic failure, or failure of a support company we utilize to fulfill their obligation.  If there is any interruption in the services of any host internet company, electronic bank service, or shipping company, we cannot bear responsibility.  All times are EST.

 

Overnight shipping, or alternative carriers are available upon request.  Orders must be received before 11am.  Shipping charges will reflect the established carrier rates on the day of shipment.  Orders exceeding  $99, that qualify for free

shipping, are shipped ground, and rate

information on those orders, for overnight

shipping, are based on established carrier rates,

and are available upon request at:

 

Shipping@tandemtowne.com

Order online, or with one of our representatives, or email us at sales@tandemtowne.com

NOTE:  COOKIES MUST BE ENABLED TO SHOP.  IF NOT, ITEMS WILL NOT STAY IN THE CART WHEN YOU RETURN TO ADD MORE ITEMS

ORDERS AND CUSTOMER SERVICE CALLS CAN BE MADE TO 513.324.7244, AND ARE  ARE AVAILABLE M-F, 9-5

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